Bardsea malt kiln village hall

Disappointing would be an understatement. Please be wary if booking this venue for a special occasion. We viewed the hall in the summer of 2023, the hall was pristine and recently painted and the grounds were well kept, so we were happy to book the venue for our wedding reception for the following year. With natural wooden beams and floors it was exactly what we were looking for. Fast forward to the day before we got married, coming to set up and decorate the hall we were met with: visibly damp/mouldy walls (we knew of this issue when we viewed the hall, but the walls had seemingly not been maintained), dirty floors which clearly had not been cleaned/hoovered in weeks, unclean toilets some of which had dried urine and faeces on the seats as well as the main light in the men's toilets not working. Outside, the grounds were not as well kept with weeds coming across the steps outside. In summary, collectively between ourselves and our in-laws who thankfully came to help set up, we spent about 3 hours cleaning i.e. hoovering (it's a big hall) which produced 3 full bins from the hoover, we dusted and cleaned surfaces in the kitchen, and cleaned the toilets and swept the stairs and pruned the weeds. We also removed bin bags from the toilets which had leftover rubbish from whomever was at the hall previously. As part of our hire agreement, you are to clean the hall after your event but we did not expect to do the job of a cleaner when we arrived to set up. To top it off, when we tried contacting someone from the hall to discuss the situation, we were met by an incredibly rude man called Richard who came in with an attitude as soon as he arrived, stating "well what do you want me to do about it", "well what do you expect when you book a village hall". Overall, it was a disappointing and unpleasant experience, especially one to experience the day before our wedding. I have reached out to Denise the secretary to ask for a partial refund in the form of 3 hours of the hourly rate they would charge a cleaner (taken from our hire agreement) as we worked very hard to clean the hall for our wedding reception. We were told when viewing the hall it would be clean and ready for us to set up, but this was not the case and arguably it was false advertising.

We viewed the hall in 2023 with the view of hiring it for our wedding, when we initially saw the hall it was in a good state of maintenance, yes you could tell there was some damp issues but the walls were freshly painted and the floors were clean and presentable. On the day before our wedding day, the hall had pealing paint from the damp, dead wasps and flies littering the window sills, dirt covering the floors, urine on the toilets and all in all, it was an utter shambles. The grounds had not been well kept, the stairs were grown over with weeds, empty bottles thrown in the bushes. Had we seen it in this state we would not have even considered it for our day. It took us several hours to clean and make the hall and grounds presentable, 3 full hover loads from floors alone, a few hours of trimming and tidying outside. Unfortunately, the people running the hall have been uninterested and have shown they do not care in the slightest, I would not recommend anyone use this hall for any bookings, inspite of how it may be presented it will NOT be like this on the day.